Support

Help with Rogue Component products.

Start with the common questions below. If yours is not listed, send a report and we will reply within 2 business days.

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Common questions.

Rogue BuildGraph Viewer

Where do my scripts go?

Nowhere. The analysis runs in your browser tab, so your files are not uploaded and no server sees them.

An included script is missing from the report

The viewer can only read files you give it. Drop the folder that holds the script and the scripts it includes, not the single file.

The viewer could not decide something

The viewer reads source and never runs your build. When the source alone cannot settle a question, the report says so and does not guess.

Is a share link private?

A share link carries the script inside the link itself, and nothing is stored on a server. Anyone who has the link can read the script, so send it only to people who may see it.

Send a report

Tell us what happened.

The details below let us reproduce the problem. If they are missing, our first reply will be a request for them.

Support address
support@roguecomponent.com
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We reply within 2 business days.

  • The product, and your browser and its version
  • What you did, what you expected and what happened
  • The finding or part of the graph that looks wrong
  • The smallest script that shows the problem, if you are allowed to share it
Report template
Product:
Browser and version:
Operating system:

What I did:
What I expected:
What happened:

Finding or node that looks wrong:
Smallest script that shows it (if you may share it):

Send only files you are allowed to share. A share link contains the whole script, so treat it like the script itself.